We have created an audit plan for the year 2021. From this audit plan I want to create a audit engagement. I am be able to chose " add new" provide the details for the engagement. But when I attempt to save this engagement I encounter an error message stating:
An unexpected error has occurred in the system.
The error Log Reference ID is: 122920-093531-9745.
The reference ID varies day to day and with the different attempts. I am admin on the application and should have full access to the functionalities.
When I access the application server where RSA is hosted I am unable to locate the error Log. (I checked the various folders on the C drive of the server).
For this I have 2 questions:
1. What can I do/check to resolve this error?
2. Where can I find the logfiles generated by the system.