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Collector test failed - while checking password field was empty

Question asked by Bagyalakshmi D on Feb 23, 2021
Latest reply on Feb 24, 2021 by Ian Staines

Hi,

 

In RSA VIA 7.1.0 patch version 6 we faced this issue. Its an oracle DB type collector, till yesterday it was working fine and success in test and collection. But today it got failed and the error message was showing like below:

 

Agent Name=AveksaAgent, Data Run ID=376524Reason=com.aveksa.sdk.collector.CollectionException: com.aveksa.common.DataReadException: ERROR: Could not get resource data!. Caused by com.aveksa.common.DataReadException: ERROR: Could not get resource data!. Caused by java.sql.SQLException: ORA-01005: null password given; logon denied ] Message[Data collection failed on the agent]

 

Note: Password did not changed and no changes done in collector configuration as well.

 

While checking the collector configuration the password field shows empty. Dont know how it got vanished all of a sudden. Could someone help on this issue?

 

 

 

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