RSA Admin

How do I deal with devices coming up unknown during the onboarding process?

Discussion created by RSA Admin Employee on Oct 14, 2013
Latest reply on Oct 21, 2013 by DelfinAbzueta

I have been told that it is bad form to manually identify event sources that show up as unknown.


Yet I get several per day that show up that way.


Can somebody point me to some definitive guidance on this subject and recommendations on how to minimize the number of devices that are not discovered correctly?  Also, how does this differ from multi function devices?


thanks in advance.