RSA Admin

We receive no logs from the ePo Console

Discussion created by RSA Admin Employee on Mar 27, 2011
Latest reply on Oct 3, 2011 by RSA Admin



We’ve trying to integrate a Mcaffe ePolicy console v 4.0 with RSA enVision but right now we can only receive system events and nothing about alerts o security logs.


Previously you have told us that we needed to migrate to version enVision v.4.0 cause that was the only way to make a successful integration but we migrated version past Friday and the problem persist.


We followed every step as you mention on your integration guide with no real success.


Hope you can tell us what else do we need to do or if theres something that we haven’t done yet.


This is an example of one of the logs that we got on the enVision:



2011/03/01 00:03:00.030 CST

%NIC-6-508100: Packager, Packager, -, -, -, -, Detail: 5472: Device (epolicy): 0 messages processed


And i like to show you that the ODBC conector is working properly (I atached picture)


Hope you can tell us if theres something that haven't done yet or if theres something wrong with the procedure that we followed.


Best Regards...