AnsweredAssumed Answered

What are Your Key SOC/CIRC Performance Metrics?

Question asked by Matthew Gardiner Employee on Feb 6, 2015

These key SOC/CIRC performance metrics came directly from one of our customers.  What do you think?  What are some of your key performance indicators (KPIs)? ***************************************************************************** Some of the metrics that the organization will use to test the value of their investment include (1) Decreased mean time to detect threat actors on the network, (2) Decreased mean time to resolution for security incidents, (3) Decrease in the number of successful attacks, (4) Reduction in time and cost of unplanned remediation activities, (5) Reduced dollars lost to theft, (6) Reduced staff time spent on daily threat & infrastructure management tasks, (7) Reduced cost in remediation activities, (8) Reduced number of stolen or misused corporate identities, credentials, data sets and systems, (9) Reduced number of disparate user interfaces and tools for security analysts, (10) Reduced level of training required for first-level security analysts, (11) Decreased number of full-time employees (FTEs) required to support security operations, and (12) Cost of redundant tools removed from the network.

Outcomes