Cancel User RequestsCancel User Requests
Occasionally, it may be necessary to cancel a user request. When this happens, Self-Service generates an e-mail that contains comments from the workflow participant who canceled the request and sends it to the user.
Procedure
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In the Security Console, click Administration > Provisioning, and then click the Pending tab to see all open user requests. If no requests appear, click Search to refresh the screen.
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Click the checkbox of the request you want to cancel.
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From the Action menu, select Cancel Request.
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Click Go.
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Under Comment to User, enter the reason why you canceled the request.
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Click Cancel Requests.