Enable a User Account in the User Dashboard

When you enable a user, the user can authenticate and access protected resources.

To enable users who are in an external directory server, you must enable the user in both the directory server and in the Security Console. Only users who are enabled in the directory server can authenticate to the directory server.


  1. In the Security Console, go to the Home page.

  2. Use Quick Search to find the user.

  3. Select the user you want to enable.

  4. Under User Profile, click Enable.

  1. When prompted, click Enable User to confirm.