Restore Administration on the Primary Instance

If promotion for maintenance was unsuccessful, use the following procedure to restore administration on the original primary instance.

Before you begin

Restart all services on the original primary instance. For instructions, see Reboot the Appliance.

Procedure

  1. In the Operations Console on the original primary instance, click Deployment Configuration > Instances > Status Report.

  2. Select the replica instance that did not promote from the list and click Delete.

  3. Do one of the following:

    • If the replica instance is deployed on a hardware appliance, you can install the original hardware appliance system image. For instructions, see Hardware Appliance System Image Installation.

    • If the replica instance is deployed on a virtual appliance, you must delete the replica appliance and deploy a new replica instance on a virtual appliance. For more information, see the RSA Authentication Manager Setup and Configuration Guide.

  4. Run Quick Setup to configure the instance as a replica. For more information, see the RSA Authentication Manager Setup and Configuration Guide.