Web-Tier Status Definitions

RSA Authentication Manager displays the status of each web tier on the Web Tiers list page in the Operations Console. The following table describes the possible statuses.

Status

Description

Pending Connection

The web tier is attempting to connect to the primary server after you install the web-tier package.

Updating in Progress

The update is in progress. Displays after you click the Update link.

Online

The web tier is online and the services that you enabled are available. For example, the Self-Service Console, risk-based authentication (RBA), and CT-KIP.

Offline

The web tier is offline and no services are available. For example, the Self-Service Console, RBA, and CT-KIP services.