Run Reports

You can run three types of reports from the Cloud Administration Console:

  • Report Content for All Users - A list of all users who have been added to identity sources in the Cloud Authentication Service.

  • Report Content for Hardware OTP Credential Information - A list of information describing each hardware OTP credential that is uploaded to the Cloud Authentication Service.

  • Report Content for Agent Inventory - A list of Cloud-connected MFA agents (natively connected to Cloud Authentication Service, or proxied via Authentication Manager).

You can download each report to a .CSV file.

Before you begin

To ensure that the report is up-to-date, make sure your identity sources are synchronized.

Procedure

  1. In the Cloud Administration Console, click Users > Reports.

  2. Click Generate next to the report that you need to run.

    The report status automatically updates at intervals.

    Note: The report might take several minutes to complete, depending on the amount of data being compiled. You can navigate to other pages and continue working while waiting.

  3. After the report has generated, click Download CSV to download the report.

Report Content for All Users

The All Users report contains the following user information:

  • Email

  • Username

  • Alternate Username

  • First Name

  • Last Name

  • Primary Unique Identifier (DN)

  • User Id

  • Identity Source Name

  • Account Created

  • Account Last Updated

  • Month Last Authenticated

  • Status

  • Device Name

  • Device OS & Version

  • App Name

  • App Version

  • Device Registered

  • Cloud User

  • Registered Credential

  • Used Cloud Service in the last 6 months

  • Unified Directory User

  • FIDO Authenticator

  • FIDO Registered

  • FIDO Status

  • FIDO Authenticator Manufacturer

  • SMS Registered

  • Voice Registered

  • High-Risk User

  • Emergency Access Code created on

  • Emergency Access Code expires on

  • Emergency Access Code last used

  • Emergency Access Code locked on

  • Offline Emergency Access Code enabled on

  • Offline Emergency Access Code expires on

  • Authenticate OTP locked on

The All Synchronized Users report contains the following information for each SecurID hardware authenticator assigned to a Cloud Authentication Service user:

  • Hardware Authenticator serial number

  • Hardware Authenticator name

  • Hardware Authenticator type

  • Hardware Authenticator starts on

  • Hardware Authenticator expires on

  • Hardware Authenticator registration status

  • Hardware Authenticator status

  • OTP Credential Name

  • OTP PIN set

  • Hardware Authenticator assigned on

  • Hardware Authenticator activated on

  • Hardware Authenticator locked on

Report Content for Hardware OTP Credential Information

The Hardware OTP Credential Information report contains the following information for each hardware OTP credential that is uploaded to the Cloud Authentication Service:

  • Serial number

  • Name

  • Type

  • Starts on/Registration Date

  • Expires on

  • Registration status

  • Authenticator status

  • OTP Credential Name

  • OTP PIN set

  • Assigned on

  • Activated on

  • User email

  • User first name

  • User last name

Report Content for Agent Inventory

The Agent Inventory Report contains the following information for the Cloud-connected Agents.

  • Client ID

  • Host name

  • Initiating IP

  • Platform

  • Software ID

  • Agent Type

  • Version

  • First seen (UTC)

  • Last Authentication (UTC)

  • Last Offline Data Download (UTC)

  • Offline Data Expiration (UTC)