There are times when previously working AFX installations fail. For example the AFX Server will not start, or the AFX connectors will not deploy, or the AFX connectors will not go into a running state. Attempts to resolve the problem also fail. In these scenarios, downloading and reinstalling the AFX Server Archive usually resolves the problem. RSA Identity Governance & Lifecycle Support will often ask you to perform this procedure if you have not already done so when reporting an AFX issue. This article presents step by step instructions on how to download and install the AFX Server Archive.
These are the steps for downloading and reinstalling the AFX Server Archive component on an RSA Identity Governance & Lifecycle appliance using the AFXServer.zip generated from the RSA Identity Governance & Lifecycle Administrative console.