RSA IGL Version: V 7.2.x
Product Area: Charts, Single Series (Applied to Home/AFX Telemetry Summary Dashboard)
Time to apply: ~30 minutes
This chart provides key information about the AFX fulfillment and how many hours this has saved the business. The chart uses data found in: avuser.PV_TELEMETRY_DATA. This means the data is always 1 day behind. This data also uses values that have been pre-defined and is covered by the info found here: RSA IGL Recipes : Dashboard - ROI AFX
The goal of this chart is to understand the ROI because of AFX in hours.
The chart can be used by admins to help understand the total hours that AFX is saving the business.
This chart displays the total hours that have been saved, due to AFX.
We look at the number of AFX requests completed and then calculate this as follows:
"Total AFX Requests Completed" x "dashboard_afx_time" eg.
190 x .25 = 47.5 hours
As this chart uses the telemetry data found within v7.2x, some of the historical data trends wont be available, if you have upgraded from an older RSA IGL version.
This is how you can configure the chart, so it is useful for how you wish to view the data
You MUST ensure you use a single quote ', either side of the value, for this to work properly in the RSA IGL Chart UI.Please copy and paste these values exactly as shown below to change the chart:
However, when testing this in SQL Developer, the single quote ' is NOT required.
We strongly recommend you do not specify too many values for "TotalDataPoints" otherwise it will not display well
First test this in your query tool (SQLDeveloper, Toad etc..)
NVL(tFulfilmentRequestsCompleted.value * t1.dashboard_afx_time, 0) AS "Saving per Week (Hours)"
TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly', 'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime,
Use count(t1.value) to count the number of rows based on your filters
Use max(t1.value) to get the maximum value on the specific date
Use sum(t1.value) to get the collective total of values on the specific date
nvl(sum(td.value), 0) VALUE
/* if using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */
WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1)
WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 * (LEVEL-1))
WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1))
WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1))
WHEN :GROUPING = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1))
LEVEL <= :TotalDataPoints
LEFT JOIN avuser.PV_TELEMETRY_DATA td
on td.CATEGORY = 'afx'
AND td.NAME =('fulfillmentrequests.completed.today')
Use = to get values at the exact dates.
Use <= to get values on or before the exact date
AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates
GROUP BY Tdates.dates
ORDER BY Tdates.dates ASC
max(value) as dashboard_afx_time
where parameter = 'custom.dashboard_afx_time'
Example of the results:
WHen you implement this chart, you may see an error as follows, however in this case, you can just "ok" the message and ignore it.
If you get an error at this stage, please test your SQL in a Query tool, like "SQL Developer" or "SQL Squirrel" to ensure it works first.
If it still doesn't work, please share your SQL and a screen shot of the issue below. DO NOT contact RSA Support
There are MANY other "display attributes" you can play with on this screen, so please update and make changes as you see fit.
Please login, then "Like" and "Actions/Follow" this page (Top Right), so as to receive updates and be notified if we modify/change items found here, in future.