Announcements

SecurID® Integrations

KnowledgeOwl - SecurID Access Implementation Guide

KnowledgeOwl - SecurID Access Implementation Guide

Certified: April 15, 2021

 

Solution Summary

Use Case

When integrated, KnowledgeOwl end users must authenticate with SecurID Access to sign in. KnowledgeOwl can integrate using SSO Agent .

 

Integration Types

SSO Agent integrations use SAML 2.0 or HFED technologies to direct users’ web browsers to Cloud Authentication Service for authentication. SSO Agents also provide Single Sign-On to other applications using the SecurID Application Portal.

Relying party integrations use SAML 2.0 to direct users’ web browsers to Cloud Authentication Service for authentication.

 

Supported Features

This section shows all of the supported features by integration type and by SecurID Access component. Use this information to determine which integration type and which SecurID Access component your deployment will use. The next section in this guide contains the steps to integrate SecurID Access with KnowledgeOwl for each integration type.

 

KnowledgeOwl Integration with SecurID Cloud Authentication Service

Authentication Methods

Authentication API

RADIUS

Relying Party

SSO Agent SAML

SSO Agent HFED

RSA SecurID - - - -
LDAP Password - - - -
Authenticate Approve - - - -
Authenticate Tokencode - - - -
Device Biometrics - - - -
SMS Tokencode - - - -
Voice Tokencode - - - -
FIDO Token n/a n/a - -
Identity Assurance - - - -  

 

KnowledgeOwl Integration with SecurID Authentication Manager

Authentication Methods

Authentication API

RADIUS Authentication Agent
RSA SecurID - - -
On-Demand Authentication - - -
Risk-Based Authentication n/a - -

 

Supported
- Not supported
n/t Not yet tested or documented, but may be possible.
n/a Not applicable

Configuration Summary

KnowledgeOwl organizes help content for external and internal use easily with our WYSIWYG editor. Create knowledge bases that empower both internal teams and customers to find the answers they're seeking.

 

The following links provide instructions on how to integrate KnowledgeOwl with SecurID Access.

This document is not intended to suggest optimum installations or configurations. It assumes that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products in order to install the required components. All SecurID Access and KnowledgeOwl components must be installed and working prior to the integration.

 

Integration Configuration

 

Certification Details

Date of testing: April 31, 2021

SecurID Cloud Authentication Service

KnowledgeOwl 2021

 

Known Issues

No known issues.

No ratings
Version history
Last update:
‎2021-08-24 07:37 AM
Updated by:
Article Dashboard