Error 0x80080203 during DISM Installation for SecurID Authenticator 6.1.3 for Microsoft Windows
Last Modified: 2023-10-06
Article Number
000068211
Applies To
  • RSA Product Set: SecurID
  • RSA Product/Service Type: SecurID Authenticator 6.1.3 for Microsoft Windows
  • Platform: Windows 
Issue
Despite correctly executing the command as per the SecurID Authenticator 6.1.3 for Windows Administrator's Guide, the installation of SecurID Authenticator 6.1.3 for Microsoft Windows using DISM encounters error 0x80080203: 
 
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The errors shown below are present in the dism.log file: 
Error                 DISM   DISM Appx Provider: PID=7864 TID=10512 Failed to create appx bundle reader. - CPackageAdapter::CreateFromPath(hr:0x8007007b)
The file is not a valid Appx package because it is missing a manifest or block map, or missing a signature file when code integrity file is present. (Exception from HRESULT 0x80080203).
 
Cause
The SecurID Authenticator v6.1.3 for Windows has not been tested or certified for the Windows version on which you are attempting to install it. The following Windows versions are the only ones that have been certified for the 6.1.3 version of the SecurID Authenticator for Windows:
  • Windows 10 1903 x64bit
  • Windows 10 1909 x64bit
  • Windows 10 2004 x64bit
  • Windows 10 20H2 x64bit
  • Windows 10 21H1 x64bit
  • Windows 10 21H2 x64bit
  • Windows 11 21H2 x64bit
  • Windows Server 2022
Resolution
To address this problem, install the SecurID Authenticator 6.1.3 app on a Windows version that is supported by the application.

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