The indirect relationship processing task for account data collectors and/or entitlement data collectors fails with the following errors in the user interface (
Admin >
Monitoring >
Run ID):
Task Detailscom.aveksa.server.xfw.ExecutionException: com.aveksa.server.db.PersistenceException: java.sql.SQLException:
ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.CE_USERS", line 103
ORA-06512: at "AVUSER.CE_USERS", line 143
ORA-06512: at "AVUSER.COMMON_EXPLODER", line 435
ORA-06512: at "AVUSER.COMMON_EXPLODER", line 114
ORA-06512: at line 1
The following text is logged to the
aveksaServer.log file (
$AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
ERROR (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor]
Failed method=Execute ExecutionTask[TaskID=XXXXXX RunID=XXXXXX Source=XXXX
Type=EntitlementExplosionProcessing Status=InProgress]
com.aveksa.server.xfw.ExecutionException: com.aveksa.server.db.PersistenceException:
java.sql.SQLException:
ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.CE_USERS", line 30
ORA-06512: at "AVUSER.CE_USERS", line 139
ORA-06512: at "AVUSER.COMMON_EXPLODER", line 435
ORA-06512: at "AVUSER.COMMON_EXPLODER", line 114
ORA-06512: at line 1
Please refer to RSA Knowledge Base Article
000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the
aveksaServer.log file for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The
aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (
Admin >
System >
Server Nodes tab > under
Logs).