To resolve this issue, first confirm that you are missing the
fontconfig font manager. Once confirmed install the
fontconfig font manager.
- Login as the root user.
- Run the following command to check if this is the problem cause.
# rpm -qa | grep fontconfig
#
If results are returned, this is not your problem cause. Please see the related RSA Knowledge Base Articles listed in the Notes section.
- If no result is returned, install the fontconfig package.
# sudo yum install fontconfig*
- Confirm the fontconfig font manager is now installed. The following command should return a result.
# rpm -qa | grep fontconfig
fontconfig-2.8.0-3.el6.x86_64
- Switch to the oracle user and restart RSA Identity Governance & Lifecycle for your changes to take effect.
# su - oracle
# acm restart