|Applies To||RSA Product Set: RSA Link (community.rsa.com), myRSA (my.rsa.com), Case Management (community.rsa.com/cases)|
RSA Product/Service Type: Registration Portal (community.rsa.com/register)
|Issue||I am an RSA SecurWorld Partner and need to register for RSA Link, myRSA and/or the RSA Case Management portal, but I do not have an active serial number or license key for an RSA product.|
I need to find my Partner Site ID to use instead to validate my partner status when registering, but am not sure where to obtain it.
|Resolution||If you are an RSA SecurWorld Partner and do not have an active serial number for an RSA product, you can register with your Partner Site ID instead.|
To retrieve your Site ID number, please submit a case using the web form at https://community.rsa.com/contact/partners and reference “RSA Link” as the topic. A representative from the RSA Channel Operations team will provide you with your Site ID within 1-2 business days.