000037538 - Where can I find my Partner Site ID if I am an RSA SecurWorld Partner?

Document created by RSA Customer Support Employee on May 23, 2019Last modified by RSA Customer Support Employee on Mar 23, 2020
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Article Number000037538
Applies ToRSA Product Set: RSA Link (community.rsa.com), myRSA (my.rsa.com), Case Management (community.rsa.com/cases)
RSA Product/Service Type: Registration Portal (community.rsa.com/register)
IssueI am an RSA SecurWorld Partner and must register for RSA Link, myRSA and/or the RSA Case Management portal. I do not have an active serial number or license key for an RSA product.
 
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I must find my Partner Site ID in order to validate my partner status when registering, but am not sure where to obtain it.
ResolutionIf you are an RSA SecurWorld Partner and do not have an active serial number for an RSA product, you can register with your Partner Site ID instead.

To retrieve your Site ID number, submit a case using the RSA SecurWorld Partner Case Form and reference Site ID Request as the topic. A representative from the RSA Channel Operations team will provide you with your Site ID within one to two business days.

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