000037538 - Where can I find my Partner Site ID if I am an RSA SecurWorld Partner?

Document created by RSA Customer Support Employee on May 23, 2019
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Article Number000037538
Applies ToRSA Product Set: RSA Link (community.rsa.com), myRSA (my.rsa.com), Case Management (community.rsa.com/cases)
RSA Product/Service Type: Registration Portal (community.rsa.com/register)
IssueI am an RSA SecurWorld Partner and need to register for RSA Link, myRSA and/or the RSA Case Management portal, but I do not have an active serial number or license key for an RSA product.

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I need to find my Partner Site ID to use instead to validate my partner status when registering, but am not sure where to obtain it.
ResolutionIf you are an RSA SecurWorld Partner and do not have an active serial number for an RSA product, you can register with your Partner Site ID instead.

To retrieve your Site ID number, please submit a case using the web form at https://community.rsa.com/contact/partners and reference “RSA Link” as the topic. A representative from the RSA Channel Operations team will provide you with your Site ID within 1-2 business days.

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