Salesforce Summary

Document created by Jamie Pryer Employee on Sep 14, 2020Last modified by Mostafa Helmy on Sep 23, 2020
Version 2Show Document
  • View in full screen mode, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.


This guide provides an overview of Collectors and Connectors which use REST or SCIM to communicate with Salesforce for data collection, provisioning and de-provisioning of entities. It describes all the required configurations, parameters and mappings of different attributes between the Collectors, Connectors and Salesforce


Cloud ApplicationsCollectorConnectorIdentity SourceAuthenticationOther
Salesforce Summary


Page Contents:


Summary - Collector (Governance) Capabilities



Summary - Connector (Lifecycle) Capabilities

Note: Uses REST API based connector, SCIM-based is also available in the guide


RSA Identity Governance and Lifecycle - Salesforce Application Guide Available
Create an Account
Reset an Account Password
Add Account to Group
Remove Account from Group
Enable an Account
Disable an Account
Update an Account
Add Application Role to Account
Remove Application Role from Account
Create a Group
Delete a Group
Update a Group
Add a Group to a Group
Remove a Group from a Group
Add users to Profile Skills
Create Skills
Delete Skills
Remove uers from Profile Skills


Other useful Resources:


Resource SummaryRSA CertifiedOwnerCostDetails


Detailed Guides

To learn more, please find attached the detailed guides:


For Additional Support

 For additional Professional Services support, if needed to implement this solution, please contact your local account rep.