The Cloud Authentication Service can prompt users for authentication through RADIUS clients, a browser to access web applications, or the RSA SecurID Authenticate app. Your users must meet the following requirements in order to authenticate.
RSA does not support installing the RSA SecurID Authenticate app on a rooted Android device, a jailbroken iOS device, or a rooted Windows device. Do not allow such a device in your deployment.
The Cloud Authentication Service can prompt users for authentication in the browser or in the Authenticate app in the following languages:
|Supported Browser||Minimum Required Version|
PC or desktop: 32
Authenticate Device Requirements
|Supported Device||Minimum Required Operating System Version||Minimum Required App Version|
|Windows PC or mobile device|| |
Windows 10 Version 1511
Note: If your company requires additional authentication to view the Authenticate Tokencode, Windows Hello must be enabled.
FIDO Token Requirements
FIDO tokens require Chrome 40 or later.
Eyeprint Verification Requirements
Eyeprint Verification uses EyeVerify's Eyeprint ID. Eyeprint ID is only available on most iOS and Android devices.
SMS Tokencode Requirements
SMS Tokencode requires a phone that can receive SMS messages.
Voice Tokencode Requirements
Voice Tokencode requires a phone that can receive voice calls.