Educating Your Users

Document created by Kevin Kyle Employee on Apr 14, 2017Last modified by RSA Product Team on Feb 18, 2020
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The RSA SecurID Access End User Toolkit (including sample e-mails, quick starts, videos and more) helps you educate your users about easily and securely accessing business applications protected by RSA SecurID Access.



Roll Out the Service to UsersAfter you set up the Cloud Authentication Service, communicate information about the RSA SecurID Authenticate app and application portal.
Sample Rollout Email to RSA SecurID Access UsersThis sample email contains important information your users need to know when you roll out the Cloud Authentication Service.

Overview of Registering Devices with the RSA SecurID Authenticate App



Video: EnglishFrenchGermanJapanesePortugueseChineseSpanish

Step-by-step instructions of registration with the RSA SecurID Authenticate app.

Apple App Store, Google Play, Microsoft Store

Links to each app store where your users can download the RSA SecurID Token and  RSA SecurID Authenticate apps.

Registration for FIDO Authenticators

Video: English, French, German, Japanese, Portuguese, Chinese, Spanish

Description and demonstration of how users can register FIDO authenticators using My Page.

RSA SecurID Access User Help:


Instructions for authenticating with the Cloud Authentication Service. Available from the RSA SecurID Authenticate app and the RSA SecurID Access Application Portal.

RSA SecurID Software Token for iOS

RSA SecurID Software Token for Android

Quick Starts in multiple languages to help your users start using the RSA SecurID Software Token.