000036639 - How to export root certificates for RSA SecurID Access Authentication Manager, Identity Router, or Cloud Authentication Service

Document created by RSA Customer Support Employee on Aug 21, 2018Last modified by RSA Customer Support Employee on Jul 6, 2020
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Article Number000036639
Applies ToRSA Product Set:  SecurID Access
IssueThere are several system configuration scenarios where an administrator must obtain the SSL root certificate from the RSA Authentication Manager server, the Identity Router, or the Cloud Authentication Service.

These specific instructions are for Chrome. If you cannot use Chrome in your environment search the internet for export root certificate from <browser vendor name>. Other browser types use similar steps.

The images below show the steps for obtaining the Cloud Authentication Service root certificate.

  1. Browse to your RSA Authentication Manager Security Console, to the Identity Router setup.jsp page, or to the Cloud Administration Console, as appropriate.
  2. Click the lock icon in the browser address bar:

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  1. Click Certificate:

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  1. Click the Certification Path tab.
  2. Double-click the top-level (root) certificate in the list.

Certificate chain up to Entrust Root

  1. Click the Details tab.
  2. Click Copy to File...

Certificate Details

  1. Click Next.

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  1. Choose Base-64 encoded X.509 output format.
  2. Click Next.

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  1. Specify the filename for the export.
  2. Click Next.

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  1. Click Finish.

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  1. The certificate should now be available in the specified file.