000036717 - How to uninstall RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Sep 12, 2018•Last modified by RSA Customer Support Employee on Dec 13, 2019
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Article Number000036717
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0+, 6.9.1
Platform: RSA Software Appliance
O/S Version: SUSE 11 SP3, Red Hat
IssueThis article demonstrates how to uninstall the RSA Identity Governance & Lifecycle, including the removal of all product files. These steps may be necessary when the wrong Oracle ID has been used for an installation, which will cause the installation to fail. 
 

Note: The installation requires the numeric value of 500 for the Oracle ID as well as the group id.

Resolution
  1. Log in as the root user.
  2. Run the uninstaller:


cd /tmp/aveksa/staging/deploy
./uninstall.sh


  1. Change the user and group to the expected IDs:


usermod -u 500 oracle
groupmod -g 500 oinstall


  1. Remove all the spawned files under /tmp without deleting the installation media:


cd /tmp
mv aveksa ..
rm -rf /tmp/*
mv ../aveksa /tmp/
cd aveksa
rm -rf /tmp/aveksa/staging/*


  1. Unpack a fresh copy of the files for staging:


cd staging
tar -jxvf ../packages/aveksa-7.0.0.tar.bz2


  1. Delete the other files and directories that did not live under /tmp that were not removed by the uninstaller:


rm -rf /u01
rm -rf /home/oracle
rm -rf /home/admin
rm /usr/local/bin/coraenv
rm /usr/local/bin/dbhome
rm /usr/local/bin/oraenv


  1. Delete the admin user and his home directory (which will be created on the next installation attempt)


userdel -r admin

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