A Firewall is blocking Remote AFX Agents and Remote Collection Agents from communicating with the Application Server in RSA Identity Governance & Lifecycle
Originally Published: 2020-08-14
Article Number
Applies To
RSA Version/Condition: 6.9.1, 7.0.x, 7.1.x
Issue
Cause
RSA Identity Governance & Lifecycle Root (Server) and Client Certificates are not compliant with the RFC-5280 standard. As a result, firewalls may block communication with Remote AFX Agents and Remote Collection Agents.
Resolution
- Upgrade to RSA Identity Governance & Lifecycle 7.2.0.
- Regenerate the server and client certificates as instructed in RSA Knowledge Base Article 000038314 -- How to Update the Root (Server) and Client Certificates in RSA Identity Governance & Lifecycle.
Workaround
Related Articles
Collections fail with NullPointerException on Remote Agent in SecurID Governance & Lifecycle Number of Views RSA Announces RSA Authentication Manager 8.4 Patch 4 with New Features Making It Easier Than Ever to Adopt Modern MFA Auth… Number of Views Unification slow and identity collections show users in reprocessed state in RSA Identity Governance & Lifecycle Number of Views How to recover the Application and AFX after an unexpected database failure in RSA Identity Governance & Lifecycle Number of Views Remote Java JMX agent is configured without SSL client and password authentication in RSA Governance & Lifecycle Number of Views
Don't see what you're looking for?
