AFX Requests fails to process as the Usage Store Manager is full in RSA Governance & Lifecycle
Article Number
Applies To
RSA Version/Condition: 7.2.x, 7.5.x
Issue
The following error is being logged in /home/{afxuser}/AFX/esb/logs/esb.AFX-MAIN.log:
2022-10-11 11:09:14.294 [ERROR] org.mule.exception.DefaultMessagingExceptionStrategy:337 -
********************************************************************************
Message : Failed to route event via endpoint: DefaultOutboundEndpoint{endpointUri=jms://AFX.INBOUND?connector=jmsConnector, connector=ActiveMQJmsConnector
{
name=jmsConnector
lifecycle=start
this=34281e5b
numberOfConcurrentTransactedReceivers=1
createMultipleTransactedReceivers=true
connected=true
supportedProtocols=[jms]
serviceOverrides=<none>
}
, name='endpoint.jms.AFX.INBOUND', mep=ONE_WAY, properties={connector=jmsConnector}, transactionConfig=Transaction{factory=null, action=INDIFFERENT, timeout=0}, deleteUnacceptedMessages=false, initialState=started, responseTimeout=10000, endpointEncoding=UTF-8, disableTransportTransformer=false}. Message payload is of type: ActiveMQTextMessageCode : MULE_ERROR--2
--------------------------------------------------------------------------------
Exception stack is:
1. Usage Manager Store is Full, 100% of 1073741824. Stopping producer (ID:clrv0000234346.ic.ing.net-45827-1664872697929-0:1:729507:1) to prevent flooding queue://AFX.INBOUND. See http://activemq.apache.org/producer-flow-control.html for more info(JMS Code: null) (javax.jms.ResourceAllocationException) org.apache.activemq.broker.region.BaseDestination:581 (http://java.sun.com/j2ee/sdk_1.3/techdocs/api/javax/jms/ResourceAllocationException.html)
2. Failed to route event via endpoint: DefaultOutboundEndpoint{endpointUri=jms://AFX.INBOUND?connector=jmsConnector, connector=ActiveMQJmsConnector
{
name=jmsConnector
lifecycle=start
this=34281e5b
numberOfConcurrentTransactedReceivers=1
createMultipleTransactedReceivers=true
connected=true supportedProtocols=[jms]
serviceOverrides=<none>
},
name='endpoint.jms.AFX.INBOUND', mep=ONE_WAY, properties={connector=jmsConnector}, transactionConfig=Transaction{factory=null, action=INDIFFERENT, timeout=0}, deleteUnacceptedMessages=false, initialState=started, responseTimeout=10000, endpointEncoding=UTF-8, disableTransportTransformer=false}. Message payload is of type: ActiveMQTextMessage (org.mule.api.transport.DispatchException) org.mule.transport.AbstractMessageDispatcher:117 (http://www.mulesoft.org/docs/site/current3/apidocs/org/mule/api/transport/DispatchException.html)
--------------------------------------------------------------------------------
Root Exception stack trace:
javax.jms.ResourceAllocationException: Usage Manager Store is Full, 100% of 1073741824. Stopping producer (ID:clrv0000234346.ic.ing.net-45827-1664872697929-0:1:729507:1) to prevent flooding queue://AFX.INBOUND. See http://activemq.apache.org/producer-flow-control.html for more info
at org.apache.activemq.broker.region.BaseDestination.waitForSpace(BaseDestination.java:581)
at org.apache.activemq.broker.region.Queue.checkUsage(Queue.java:735)
at org.apache.activemq.broker.region.Queue.doMessageSend(Queue.java:665)
+ 3 more (set debug level logging or '-Dmule.verbose.exceptions=true' for everything)
********************************************************************************
Cause
Workaround
- Log in as the AFX user
- Stop AFX
- Create a new KahaDB following this article: How to create a new ActiveMQ KahaDB for use with AFX in RSA Identity Governance & Lifecycle
- Edit /home/{afxuser}/AFX/activemq/conf/log4j.properties to add the rollover settings:
log4j.appender.kahadb=org.apache.log4j.RollingFileAppender
log4j.appender.kahadb.file=${activemq.base}/data/kahadb.log
log4j.appender.kahadb.maxFileSize=100MB
log4j.appender.kahadb.maxBackupIndex=5
log4j.appender.kahadb.append=true
log4j.appender.kahadb.layout=org.apache.log4j.PatternLayout
log4j.appender.kahadb.layout.ConversionPattern=%d [%-}}\{{15}}{{.15t] %5p %30.30c{1} - %m%n
log4j.logger.org.apache.activemq.store.kahadb.MessageDatabase=TRACE, kahadb
- Start AFX
Related Articles
How to enable full debug WinSSHD 38Number of Views Full interworking of a Cisco PIX firewall with KCA 9Number of Views RADIUS cannot be managed after rebooting RSA AM server running 7.1 SP4 full kit. 7Number of Views RSA Governance & Lifecycle - Full Backup Script for Hardware Appliances or Software-Bundles with RSA-provided Database 55Number of Views Data Purging process (as part of Data Archiving) fails with ORA-01722 in RSA Identity Governance & Lifecycle 209Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?