RSA Version/Condition: 7.0.1+
Other: Tivoli Identity Manager
The java class could not be loaded. java.lang.UnsupportedClassVersionError: (com /aveksa/client/datacollector/startup/Bootstrap) bad major version at offset=6
No aveksaAgent.log is created in /home/oracle/ITIMAgent/logs.
Sample session:
$ cd /home/oracle/ITIMAgent/bin
$ ./agent.sh start
Using AGENT_HOME: /home/oracle/ITIMAgent
Using JAVA_HOME: /opt/WebSphere/AppClient/java/jre
Using CLASSPATH: /home/oracle/ITIMAgent/bin/bootstrap.jar:/home/oracle/ITIMAgent/common/lib/log4j-1.2.14.jar:/home/oracle/ITIMAgent/conf:/opt/WebSphere/AppClient/properties:/opt/WebSphere/AppClient/lib/startup.jar:/opt/WebSphere/AppClient/lib/bootstrap.jar:/opt/WebSphere/AppClient/lib/j2ee.jar:/opt/WebSphere/AppClient/lib/lmproxy.jar:/opt/WebSphere/AppClient/lib/urlprotocols.jar
Run cmd
args: start
The java class could not be loaded. java.lang.UnsupportedClassVersionError: (com/aveksa/client/datacollector/startup/Bootstrap) bad major version at offset=6
How to modify the ITIM startup file (agent.sh):
- cd /home/oracle/ITIMAgent/bin
- cp agent.sh agent.sh_backup
- vi agent.sh
- Add "TEMP_JAVA_HOME=$ {JAVA_HOME}" at line number 5
- Add "export JAVA_HOME=${TEMP_JAVA_HOME}" below line "export LOGIN_CONFIG=../wsjaas_client.conf"
How to use the attached startup file (agent.txt)
- Download the attached agent.txt file to /home/oracle/ITIMAgent/bin
- cp agent.sh agent.sh_backup
- mv agent.txt agent.sh
Related Articles
Unification slow and identity collections show users in reprocessed state in RSA Identity Governance & Lifecycle Number of Views Exception in thread 'main' java.lang.UnsatisfiedLinkError: no NTEventLogAppender in java.library.path Number of Views How to customize the application using customizeACM.sh in RSA Identity Governance & Lifecycle Number of Views 'Request could not be handled' error exporting metadata from RSA Identity Governance & Lifecycle Number of Views RSA Identity Management and Governance 6.9.1 P12 Active Directory Identity Data Collector (IDC) collection fails with "Unp… Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
