AirWatch ADC Collector test connection fails with "This API has reached end-of-life" error in RSA Identity Governance & Lifecycle
Originally Published: 2019-07-09
Article Number
Applies To
RSA Platform: VMware Workspace ONE 18.11
RSA Version/Condition: 7.1.0, 7.1.1
Issue
When AirWatch is installed on the VMware Workspace ONE 18.11 platform, the AirWatch ADC collector test connection fails with the following error:
This API has reached end-of-life
The screen will show:
Collector test failed: com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"} . Caused by com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"} Caused By Stack com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:187)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181)
... 15 more
End Stack
End Stack
An AirWatch ADC collector test connection succeeds when connecting to an AirWatch deployment on VMware Workspace ONE 18.10.
Cause
Note the change from getusers to users.
Resolution
- RSA Identity Governance & Lifecycle 7.1.0 P07
- RSA Identity Governance & Lifecycle 7.1.1 P01
Workaround
Related Articles
All 50-series Appliance: End of Sale/End of Life Notification 55Number of Views RSA Reminder: Upcoming End of Primary Support for RSA Authentication Agent 7.4 167Number of Views Articulate Reach 360 - SCIM Client Configuration - RSA Ready Implementation Guide 13Number of Views Articulate Reach 360 - RSA Ready Implementation Guide 58Number of Views RSA announces End of Life EOL dates for RSA MyAccessLive Service 217Number of Views
Trending Articles
RSA Authentication Manager Upgrade Process How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA Authentication Manager 8.9 Release Notes (January 2026) AFX Server Fails to Start with 'Could Not Build a Validated Path' and 'Timed Out Waiting for AFX Applications to Start' in…
Don't see what you're looking for?