AirWatch ADC Collector test connection fails with "This API has reached end-of-life" error in RSA Identity Governance & Lifecycle
Originally Published: 2019-07-09
Last Modified: 2023-11-30
Article Number
Applies To
RSA Platform: VMware Workspace ONE 18.11
RSA Version/Condition: 7.1.0, 7.1.1
Issue
When AirWatch is installed on the VMware Workspace ONE 18.11 platform, the AirWatch ADC collector test connection fails with the following error:
This API has reached end-of-life
The screen will show:
Collector test failed: com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"} . Caused by com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"} Caused By Stack com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:187)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181)
... 15 more
End Stack
End Stack
An AirWatch ADC collector test connection succeeds when connecting to an AirWatch deployment on VMware Workspace ONE 18.10.
Cause
Note the change from getusers to users.
Resolution
- RSA Identity Governance & Lifecycle 7.1.0 P07
- RSA Identity Governance & Lifecycle 7.1.1 P01
Workaround
Related Articles
Articulate Reach 360 - SAML My Page SSO Configuration - RSA Ready Implementation Guide 26Number of Views Articulate Reach 360 - RSA Ready Implementation Guide 58Number of Views ORA-01403: no data found error in Account Data Collectors (ADC) in RSA Governance & Lifecycle 115Number of Views Articulate Reach 360 - SCIM Client Configuration - RSA Ready Implementation Guide 13Number of Views All 50-series Appliance: End of Sale/End of Life Notification 56Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Unable to login to RSA Authentication Manager Security Console as super admin RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Governance & Lifecycle 8.0.0 Installation Guide Manual synchronization introduced in RSA Authentication Manager 8.2 Service Pack 1 patch 6
Don't see what you're looking for?