Alias host name redirect to consoles is not working after upgrade to RSA Authentication Manager 8.3 patch 1
Originally Published: 2018-07-10
Last Modified: 2023-11-30
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.3
Issue
- Authentication Manager 8.3 is deployed with a FQDN of am3-vcloud.local and configured an alias name through the hosts file with short version am83.
- When trying to access the consoles use the URL of https://am83/sc and it automatically is redirected to the FQDN of am83-vcloud.local.
This works on Authentication Manager 8.3 prior to patch 1. After an upgrade to 8.3 patch 1, the following error appears in the browser:
invalid request
Resolution
- Open an SSH session to the primary.
- Navigate to /opt/rsa/am/utils
login as: rsaadmin Using keyboard-interactive authentication. Password: <enter operating system password> Last login: Wed Jun 20 05:24:51 2018 from jumphost.vcloud.local RSA Authentication Manager Installation Directory: /opt/rsa/am rsaadmin@am83p:~> cd /opt/rsa/am/utils
- Run the following command to add the alias name new configuration for the first time
./rsautil store -a add_config ims.trustedhost.whitelist.custom "AliasNameOfPrimary,AliasNameOfReplica" GLOBAL STRING
If values already exist, use update_config instead of add_config, as shown:
./rsautil store -a update_config ims.trustedhost.whitelist.custom "AliasNameOfPrimary,AliasNameOfReplica" GLOBAL STRING
- To have the change tale effect, restart the services on the primary server
cd /opt/rsa/am/server ./rsaserv restart all
- Now access the console again with the alias name.
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