SNMP queries and traps not working after configuring Authentication/Privacy passwords on RSA Authentication Manager 8.x
Originally Published: 2015-09-07
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Platform: Hardware Appliance, Virtual Appliance
Issue
- SNMP receiver is not receiving the Authentication Manager traps, even after checking the configuration on both ends.
- SNMP command line utilities snmpwalk, snmpget and snmptrap return "No Such Object available on this agent at this OID".
- By checking the SNMP configuration file /etc/snmp/snmpd.conf, the proxy line is corrupted as shown below:
am81p:~ # cat /etc/snmp/snmpd.conf ########################################################################### # # snmpd.conf # # - created by the snmpconf configuration program # ########################################################################### createUser snmp_f0cb53ds rouser snmp_f0cb53ds noauth .1.3.6.1.4.1.2021 iquerySecName snmp_f0cb53ds agentSecName snmp_f0cb53ds ########################################################################### agentaddress 161 proxy -v 3 -u rsasnmp -l noAuthNoPriv 127.0.0.1:8002 .1.3.6.1.4.1.2197 proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -u secidnonprod -l authPriv -a SHA -A 5M%;aPJ8T9proxy -v 3 -a SHA -A authPassword -x DES -X privPassword -l authPriv agentuser 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197DcEYRJGGjKBU;J -x DES -X 5dAADtHLwqUjqW8rxQJR$ 127.0.0.1:8002 .1.3.6.1.4.1.2197 disk / 1% load 100.01 100.02 100.03 #monitor -S -r 600 -o dskPath -o dskErrorMsg "disk free space below threshhold" dskErrorFlag != 0 #monitor -S -r 600 -o laNames -o laErrMessage "load above threshhold" laErrorFlag != 0 #monitor -S -r 600 -o memTotalFree -o memTotalReal "total free memory below threshhold" memTotalFree < 1024 #trapsess -v 3 -u remoteuser -a MD5 -A authPassword -x DES -X privPassword -l authPriv 1.2.3.4
- The expected configuration file should look like the below:
am81p:~ # cat /etc/snmp/snmpd.conf ########################################################################### # # snmpd.conf # # - created by the snmpconf configuration program # ########################################################################### createUser snmp_f0cb53ds rouser snmp_f0cb53ds noauth .1.3.6.1.4.1.2021 iquerySecName snmp_f0cb53ds agentSecName snmp_f0cb53ds ########################################################################### agentaddress 162 proxy -v 3 -u snmpuser -l authNoPriv -a MD5 -A deRSAPwd% 127.0.0.1:8002 .1.3.6.1.4.1.2197 disk / 1% load 100.01 100.02 100.03 #monitor -S -r 600 -o dskPath -o dskErrorMsg "disk free space below threshhold" dskErrorFlag != 0 #monitor -S -r 600 -o laNames -o laErrMessage "load above threshhold" laErrorFlag != 0 #monitor -S -r 600 -o memTotalFree -o memTotalReal "total free memory below threshhold" memTotalFree < 1024 #trapsess -v 3 -u remoteuser -a MD5 -A authPassword -x DES -X privPassword -l authPriv 1.2.3.4
Cause
The use of some characters in the SNMP Authentication Password or Privacy Password corrupts the snmpd.conf file.
Below is a list of characters NOT to use in the Authentication Password or Privacy Password fields:
< > & % `Resolution
- Open the Security Console > Setup > System Settings > Network Monitoring (SNMP)
- Select the Primary Server > Next
- Reconfigure SNMP using passwords that don't contain the following characters (< > & % `).
- Check the Apply the above settings to the replica instance(s) upon save.
- All snmpd.conf file will be recreated with the correct format
Workaround
Related Articles
Replica fail over is not working on PAM agent version v7.1.0.149.01 for RSA Authentication Manager 68Number of Views RSA ID Plus Cloud Administration Console Forgot Password link is not working 343Number of Views RSA SecurID Access Automatic Integrated Windows Authentication (IWA) not working 297Number of Views How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x 577Number of Views Alias host name redirect to consoles is not working after upgrade to RSA Authentication Manager 8.3 patch 1 469Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?