All existing data archive runs display as 'Error -' after upgrading to RSA Identity Governance & Lifecycle 7.1.1 P02

4 years ago

Originally Published: 2019-09-25

Article Number

000041640

Applies To

RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1 P02

Issue

After upgrading to RSA Identity Governance & Lifecyle version 7.1.1 P02, previously created data archive runs shown in the RSA Identity Governance & Lifecycle user interface under Admin > System > Data Management Tab > Archiving are listed in an Error state. For example,

User-added image

Cause

Existing archive runs were deleted from the monitoring page which removed the runs from the system. This is a known issue reported in ACM-100899.

Resolution

This issue is resolved in RSA Identity Governance & Lifecycle 7.1.1 P04.

Workaround

Removing the Run column from the archive table in Admin > System > Data Management tab will allow existing archives to be viewed again. This can be done by right clicking the cog in the top right of the table and clicking the tick box beside this column as shown below:

User-added image

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