Authentication Manager 8.1 hardware appliance SNMP MIB is not readable
3 years ago
Originally Published: 2014-11-03
Article Number
000057030
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.0
Platform: Linux
Platform (Other): null
O/S Version: Suse Linux
Product Name: RSA-0010010
Product Description: RSA Authentication Manager
Issue
Authentication Manager Appliance 130  with Intel hardware
Authentication Manager Appliance 250  with Intel hardware
The customer cannot find the SNMP MIB on the RSA Appliance 
Cause
The Authentication Manager 8.1 appliance has a SNMP MIB zipfile available by logging onto the Security Console,
Setup > System Settings > Network Monitoring (SNMP) ,   
Select the Primary > Next ,  
Scroll down to MIB File: Download button
This will download a file named:  
auth_manager_mibs.zip   (may not be extractable with all versions of Winzip, but 7zip works)    

This zipfile is different depending on the kind of appliance hardware.  With the VMWare virtual appliance, this file can be extracted to a directory structure that includes MIBs for the SuSE Linux OS and the RSA-AM .  With the Dell-brand  R210 and R710, additional MIBs are added for the Dell Hardware.

With the Intel-brand appliance hardware, the file auth_manager_mibs.zip is double-zipped.
Resolution
With the Intel-brand appliance hardware, the file auth_manager_mibs.zip is double-zipped.  The file  auth_manager_mibs.zip is extractable to another file with a similar name of  auth_manager_mibs; this is also a zipfile, but does not have the .zip file extension.   Rename the extracted file slightly, and add a .zip extension, you can then extract the MIBs from this zipfile.    These will include the IntelKylin MIBs .

Note: the original release of Authentication Manager 8.1 (unpatched) had a defect in the MIBs (AM-27995) . This defect  was corrected in Authentication Manager 8.1 patches, so apply the latest patch to all appliance platforms before downloading the MIB zipfile.

 
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