• RSA Product Set: RSA SecurID
• Product/Service Type: Authentication Manager
• Version: 8.5.x
• Component: RADIUS Pre-Migration Script

When attempting to run the RADIUS pre-migration script before upgrading Authentication Manager from 8.5 to 8.6, the script fails immediately with a file not found error. The same error also appears in the upgrade log if the upgrade is attempted without successfully completing the pre-migration script.

Observable symptoms include:

• The pre-migration script exits with an error and does not complete
• The 8.5 to 8.6 upgrade fails at the pre-update stage

When running the pre-migration script, the following error is returned:

ERROR: java.io.FileNotFoundException: /opt/rsa/am/utils/etc/radius_migration.properties (No such file or directory)

When attempting the upgrade, the following error appears in the upgrade log:

39111  2024-04-04 15:33:48,721 ERROR: java.io.FileNotFoundException: /opt/rsa/am/utils/etc/radius_migration.properties (No such file or directory)
Exception in thread "main" java.io.FileNotFoundException: /opt/rsa/am/utils/etc/radius_migration.properties (No such file or directory)
  at UpdateRollback.preUpdate_InvokeGroovy_RADIUS_Premigration(UpdateRollback.groovy:263)
  at UpdateRollback$_preUpdate_closure1.doCall(UpdateRollback.groovy:23)
  at UpdateRollback$_preUpdate_closure1.doCall(UpdateRollback.groovy)
  at Utils.withArtifacts(Utils.groovy:48)
  at Utils$withArtifacts$5.call(Unknown Source)
  at UpdateRollback.preUpdate(UpdateRollback.groovy:12)
  at com.rsa.plugins.install.GroovyInstallEngine.invokeScript(GroovyInstallEngine.groovy:68)
  at com.rsa.plugins.install.GroovyInstallEngine$_runTask_closure2.doCall(GroovyInstallEngine.groovy:57)
  at com.rsa.plugins.install.GroovyInstallEngine.runTask(GroovyInstallEngine.groovy:56)
  at com.rsa.plugins.install.GroovyInstallEngine$_runTasks_closure3.doCall(GroovyInstallEngine.groovy:106)
  at com.rsa.plugins.install.GroovyInstallEngine.runTasks(GroovyInstallEngine.groovy:105)
  at com.rsa.plugins.install.GroovyInstallEngine$runTasks.call(Unknown Source)
  at com.rsa.plugins.install.CommandLineInstallEngine.main(CommandLineInstallEngine.groovy:40)
Configuration step UpdateRollback:preUpdate [FAILED]

The /opt/rsa/am/radius-migration directory has incorrect ownership — it is owned by root instead of rsaadmin.

1. Log in to the Authentication Manager server via SSH or the console as rsaadmin.
   NOTE: If SSH is not enabled on your appliance, follow Enable Secure Shell on the Appliance to enable it before proceeding. 
   
2. Navigate to the Authentication Manager directory: 
   

   cd /opt/rsa/am

3. Check the current ownership of the radius-migration directory:
   

   ls -la | grep radius-migration
   

   
   Expected output — if ownership is incorrectly set to root, you will see: 
   

   drwxr-xr-x  root  root  radius-migration

4. Correct the ownership of the directory:
   

   chown rsaadmin:rsaadmin radius-migration

5. Verify the ownership has been updated:

   ls -la | grep radius-migration

   Expected output:

   drwxr-xr-x  rsaadmin  rsaadmin  radius-migration

6. Re-run the pre-migration script and verify it completes successfully before proceeding with the upgrade.