Authentication Manager 8.6 patch 3 System Activity Monitor displaying warning "system.com.rsa.ims.license.impl.LicenseServiceImpl"

3 years ago

Originally Published: 2022-07-19

Article Number

000067931

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1 or later

Issue

The Authentication Manager System Activity Monitor on the primary instance shows the following message repeatedly:

Description:    System attempted to check the license for feature “” of “Any Product” “Any Version” on instance “<redacted>”
Activity Result Key:    Warning
Result:         N/A
Administrator User ID:    SYSTEM
Administrator First Name:    N/A
Administrator Last Name:    N/A
Administrator Security Domain:    N/A
Administrator Identity Source Name:    N/A
Activity Key: Check license for feature
Activity Result Key:    Warning
Instance Name:    am8p.example.com
Client IP:         86.75.30.9
Server Node IP:    63.45.78.9 
Component Key:    system.com.rsa.ims.license.impl.LicenseServiceImpl
Argument 1:    Any Product
Argument 2:    Any Version

Cause

The Authentication Manager Security Console displays warning messages when you exceed 85%, 95%, and 100% percent of your user limit. The system updates the user counts every hour and each time that an administrator views the license status in the Security Console. The system also does a license check whenever an admin does something that impacts the license, like assigning a token to a user.

Resolution

This is functioning as designed. The messages can be filtered from the System Activity Monitor.

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