Authentication error with LDAP user assigned the Super Admin role while providing additional credentials to the RSA Authentication Manager 8.x Operations Console
Originally Published: 2018-06-21
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x }
Issue
Your logon information is incorrect. Correct your logon information and try again, or contact the help desk or your administrator.
This article explains how to resolve the error.
Cause
Resolution
- Create a new user within the internal database and assign that user the super admin role, or
- Select an existing user within the internal database and assign the user the super admin role.
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