Auto generated revocation requests Stuck in Fulfillment Phase with AFX errors in connector logs If any Change Item rejected within the first request in RSA Governance & Lifecycle
Last Modified: 2023-08-24
Article Number
Applies To
This is a known issue in the following versions.
- RSA Governance & Lifecycle 7.5.2
Issue
- As per the below screenshot, First CR adding the user into 2 groups (1 item was rejected)
- Second CR is automatically generated to remove users from those 2 groups in the revocation date
- The previously accepted item will be verified normally
- The rejected item will stuck in pending verification state with the below error in esb.AFX-CONN-NAME.log
2023-07-25 14:14:37.465 [ERROR] org.mule.transport.ldapx.LdapxConnector:337 - Error: LDAPException: Unwilling To Perform (53) Unwilling To Perform
LDAPException: Server Message: 00000561: SvcErr: DSID-031A1248, problem 5003 (WILL_NOT_PERFORM), data 0
LDAPException: Matched DN:
2023-07-25 14:14:37.468 [ERROR] org.mule.exception.DefaultMessagingExceptionStrategy:337 -
********************************************************************************
Message : Failed to route event via endpoint: DefaultOutboundEndpoint{endpointUri=ldapx://Active_DirectoryConnector.LDAP, connector=LdapxConnector
{
name=Active_DirectoryConnector.LDAP.connector
lifecycle=start
this=5508239a
numberOfConcurrentTransactedReceivers=4
createMultipleTransactedReceivers=true
connected=true
supportedProtocols=[ldapx]
serviceOverrides=<none>
}
, name='endpoint.ldapx.Active.DirectoryConnector.LDAP', mep=REQUEST_RESPONSE, properties={}, transactionConfig=Transaction{factory=null, action=INDIFFERENT, timeout=0}, deleteUnacceptedMessages=false, initialState=started, responseTimeout=10000, endpointEncoding=UTF-8, disableTransportTransformer=false}. Message payload is of type: LDAPModifyRequest
Code : MULE_ERROR-42999
--------------------------------------------------------------------------------
Exception stack is:
1. Unwilling To Perform (com.novell.ldap.LDAPException)
com.novell.ldap.LDAPResponse:-1 (null)
2. Failed to route event via endpoint: DefaultOutboundEndpoint{endpointUri=ldapx://Active_DirectoryConnector.LDAP, connector=LdapxConnector
{
name=Active_DirectoryConnector.LDAP.connector
lifecycle=start
this=5508239a
numberOfConcurrentTransactedReceivers=4
createMultipleTransactedReceivers=true
connected=true
supportedProtocols=[ldapx]
serviceOverrides=<none>
}
, name='endpoint.ldapx.Active.DirectoryConnector.LDAP', mep=REQUEST_RESPONSE, properties={}, transactionConfig=Transaction{factory=null, action=INDIFFERENT, timeout=0}, deleteUnacceptedMessages=false, initialState=started, responseTimeout=10000, endpointEncoding=UTF-8, disableTransportTransformer=false}. Message payload is of type: LDAPModifyRequest (org.mule.api.transport.DispatchException)
org.mule.transport.AbstractMessageDispatcher:117 (http://www.mulesoft.org/docs/site/current3/apidocs/org/mule/api/transport/DispatchException.html)
--------------------------------------------------------------------------------
Root Exception stack trace:
LDAPException: Unwilling To Perform (53) Unwilling To Perform
LDAPException: Server Message: 00000561: SvcErr: DSID-031A1248, problem 5003 (WILL_NOT_PERFORM), data 0
LDAPException: Matched DN:
at com.novell.ldap.LDAPResponse.getResultException(Unknown Source)
at com.novell.ldap.LDAPResponse.chkResultCode(Unknown Source)
at com.novell.ldap.LDAPConnection.chkResultCode(Unknown Source)
+ 3 more (set debug level logging or '-Dmule.verbose.exceptions=true' for everything)
********************************************************************************
Cause
Resolution
- SecurID Governance & Lifecycle 7.5.2 P08
Related Articles
Requests in state "Waiting On Dependencies" remain stuck in the fulfillment phase in RSA Identity Governance & Lifecycle 194Number of Views AFX fulfillment workflow switches to manual fulfillment when using workflow variables in an AFX Connector in RSA Identity … 481Number of Views Workflows stuck in AFX fulfillment and/or Provisioning nodes in RSA Identity Governance & Lifecycle 553Number of Views Change Requests stuck in the AFX Fulfillment Handler Workflow Node and Workflows Stalled in RSA Identity Governance & Life… 1.12KNumber of Views Change Requests cancelled by Escalation Workflows progress to Fulfillment instead of getting cancelled in RSA Identity Gov… 139Number of Views
Trending Articles
Don't see what you're looking for?