Cannot login with AveksaAdmin password after importing a database from another environment into RSA Identity Governance and Lifecycle
Originally Published: 2017-09-11
Last Modified: 2023-09-22
Article Number
Applies To
RSA Version/Condition: 7.0.2+
Issue
09/05/2017 12:39:56.288 ERROR (default task-16) [com.aveksa.server.authentication.AuthenticationProviderServiceImpl] Error while fetching the super admin password java.lang.IllegalStateException: An issue with handling encryption was encountered at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:507) at com.aveksa.server.authentication.AuthenticationProviderServiceImpl.loginSuperAdmin(AuthenticationProviderServiceImpl.java:615) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.checkOldPassword(ModifySystemSettingsDialogData.java:604) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validatePassword(ModifySystemSettingsDialogData.java:445) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validateData(ModifySystemSettingsDialogData.java:489) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleSubmit(ModifySystemSettingsDialogData.java:196) at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:45) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleRequest(ModifySystemSettingsDialogData.java:179) at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:597) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:340) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:271) at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:184) at com.aveksa.gui.core.MainManager.doGet(MainManager.java:128) at com.aveksa.gui.core.MainManager.doPost(MainManager.java:420) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130) at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:53) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63) at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70) at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76) at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:172) at java.security.AccessController.doPrivileged(Native Method) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:169) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.crypto.EncryptionException: Value to be decrypted has no associated encryptor for its embedded key version: keyVersion[EAn]; Value[ENCAEAn(zwF...)] -- Check that the security key file is not missing at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:501) ... 53 more 09/05/2017 12:39:56.291 ERROR (default task-16) [com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData] Authentication Exception while checking for password com.aveksa.server.authentication.AuthenticationProviderServiceException: Error while doing the authentication at com.aveksa.server.authentication.AuthenticationProviderServiceImpl.loginSuperAdmin(AuthenticationProviderServiceImpl.java:667) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.checkOldPassword(ModifySystemSettingsDialogData.java:604) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validatePassword(ModifySystemSettingsDialogData.java:445) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validateData(ModifySystemSettingsDialogData.java:489) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleSubmit(ModifySystemSettingsDialogData.java:196) at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:45) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleRequest(ModifySystemSettingsDialogData.java:179) at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:597) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:340) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:271) at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:184) at com.aveksa.gui.core.MainManager.doGet(MainManager.java:128) at com.aveksa.gui.core.MainManager.doPost(MainManager.java:420) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130) at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:53) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63) at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70) at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76) at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:172) at java.security.AccessController.doPrivileged(Native Method) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:169) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:748) Caused by: java.lang.IllegalStateException: An issue with handling encryption was encountered at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:507) at com.aveksa.server.authentication.AuthenticationProviderServiceImpl.loginSuperAdmin(AuthenticationProviderServiceImpl.java:615) ... 52 more Caused by: com.aveksa.common.crypto.EncryptionException: Value to be decrypted has no associated encryptor for its embedded key version: keyVersion[EAn]; Value[ENCAEAn(zwF...)] -- Check that the security key file is not missing at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:501) ... 53 more
Resolution
Try resetting the AveksaAdmin password from the login screen, if that option is not available on your UI login page, then please open a ticket with RSA Support.
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