'Caught Exception in Report.fill(): Could not initialize class sun.awt.X11GraphicsEnvironment' running or viewing Reports in RSA Identity Governance & Lifecycle

2 years ago

Originally Published: 2015-06-25

Article Number

000063051

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: All

Issue

Attempting to run or view an existing Report in RSA Identity Governance & Lifecycle (Reports > Tabular > {Report Name}) fails with the following error in the user interface:

Caught Exception in Report.fill(): Could not initialize class sun.awt.X11GraphicsEnvironment

The following errors are logged to the aveksaServer.log file:

<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.154 ERROR (Thread-65) [SystemErr] Exception in thread "Thread-65">
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.155 ERROR (Thread-65) [SystemErr] java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.156 ERROR (Thread-65) [SystemErr]    at java.lang.Class.forName0(Native Method)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.156 ERROR (Thread-65) [SystemErr]    at java.lang.Class.forName(Class.java:171)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.157 ERROR (Thread-65) [SystemErr]    at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:68)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.157 ERROR (Thread-65) [SystemErr]    at sun.awt.X11.XToolkit.<clinit>(XToolkit.java:89)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.157 ERROR (Thread-65) [SystemErr]    at java.lang.Class.forName0(Native Method)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.158 ERROR (Thread-65) [SystemErr]    at java.lang.Class.forName(Class.java:171)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.158 ERROR (Thread-65) [SystemErr]    at java.awt.Toolkit$2.run(Toolkit.java:834)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.159 ERROR (Thread-65) [SystemErr]    at java.security.AccessController.doPrivileged(Native Method)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.159 ERROR (Thread-65) [SystemErr]    at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:826)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.160 ERROR (Thread-65) [SystemErr]    at sun.swing.SwingUtilities2$AATextInfo.getAATextInfo(SwingUtilities2.java:122)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.160 ERROR (Thread-65) [SystemErr]    at javax.swing.plaf.metal.MetalLookAndFeel.initComponentDefaults(MetalLookAndFeel.java:1554)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.161 ERROR (Thread-65) [SystemErr]    at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(BasicLookAndFeel.java:130)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.161 ERROR (Thread-65) [SystemErr]    at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(MetalLookAndFeel.java:1589)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.161 ERROR (Thread-65) [SystemErr]    at javax.swing.UIManager.setLookAndFeel(UIManager.java:514)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.162 ERROR (Thread-65) [SystemErr]    at javax.swing.UIManager.setLookAndFeel(UIManager.java:554)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.162 ERROR (Thread-65) [SystemErr]    at com.workpoint.gui.common.WorkPointLAF.A(Unknown Source)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.163 ERROR (Thread-65) [SystemErr]    at com.workpoint.gui.common.WorkPointLAF.A(Unknown Source)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.163 ERROR (Thread-65) [SystemErr]    at com.workpoint.gui.common.WorkPointLAF.setUIDefaults(Unknown Source)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.164 ERROR (Thread-65) [SystemErr]    at com.workpoint.gui.external.WpImageUtils.<clinit>(Unknown Source)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.164 ERROR (Thread-65) [SystemErr]    at com.aveksa.server.workflow.WorkflowServiceProvider.refreshProcessImage(WorkflowServiceProvider.java:1732)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.164 ERROR (Thread-65) [SystemErr]    at com.aveksa.server.workflow.WorkflowServiceProvider.getProcessImageFromNative(WorkflowServiceProvider.java:1656)>
<Jun 10, 2015 9:57:28 PM UTC> <Notice> <Stdout> <BEA-000000> <06/10/2015 21:57:28.165 ERROR (Thread-65) [SystemErr]    at com.aveksa.server.workflow.WorkflowEventListener$ProcessRefreshThread.run(WorkflowEventListener.java:268)>

Please refer to RSA Knowledge Base Article 000030327 - Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)

Cause

This error is caused by the underlying reporting framework attempting to leverage local X11 classes that would typically be used to render locally. The error:

java.lang.NoClassDefFoundError:

indicates that the JDK being used does not have the full set of classes that are available in the Sun/Oracle JDK.

Since the Report is not displayed in an X11 environment but in a browser this call is not needed.

Resolution

To resolve this issue ensure the aveksa_server startup file has the following Java option as a startup argument:

JAVA_OPTS="$JAVA_OPTS -Djava.awt.headless=true

This tells the server that the Linux server that is hosting the application will not be rendering X11 consoles.

Note: On WildFly/JBoss aveksa_server is located in /etc/init.d. On WebSphere and WebLogic, use the find command to locate the file:

find -iname aveksa_server

Restart RSA Identity Governance & Lifecycle.

IMPORTANT: Do this even if the Java option is already in the startup file.

acm restart

Don't see what you're looking for?

Potential Impact from Salesforce Device Activation Change

Related Articles

Trending Articles