Change Requests in Pending Submission state are not being deleted by the daily scheduled task in RSA Identity Governance & Lifecycle

2 years ago

Originally Published: 2020-06-27

Article Number

000043562

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0

Issue

.Requests in a Pending Submission state are not being deleted by the scheduled task that is supposed to delete them daily.

To monitor your pending submissions, run the following SQL query every few days and note if the number stays static or increases. Run the query as avuser using a tool such as SQL*Plus or SQL Developer.

select count(*) from t_av_change_requests_mst where current_state='PS';

Cause

This is a known issue reported in engineering ticket ACM-99662.

This issue occurs for those Pending Submission requests that have dependent change items in a completed state.

Resolution

This issue is resolved in RSA Identity Governance & Lifecycle 7.1.0 P07.

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