Change Requests in Pending Submission state are not being deleted by the daily scheduled task in RSA Identity Governance & Lifecycle
Originally Published: 2020-06-27
Article Number
Applies To
RSA Version/Condition: 7.1.0
Issue
To monitor your pending submissions, run the following SQL query every few days and note if the number stays static or increases. Run the query as avuser using a tool such as SQL*Plus or SQL Developer.
select count(*) from t_av_change_requests_mst where current_state='PS';
Cause
This issue occurs for those Pending Submission requests that have dependent change items in a completed state.
Resolution
Related Articles
The workpoint log has daily occurrences of ORA-02049: timeout: distributed transaction waiting for lock errors in RSA Id… Number of Views RSA Governance & Lifecycle Recipes: Telemetry Chart - Daily Request Processing Summary Number of Views RSA Governance & Lifecycle Recipes: Dashboard - Telemetry Daily Number of Views RSA Governance & Lifecycle Recipes: Telemetry Chart - Daily Role Processing Summary Number of Views RSA Governance & Lifecycle Recipes: Overview - Daily User Changes Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?
