Cisco AnyConnect client displays a second login prompt where RSA Authentication Agent 7.2.1 for Windows is installed
Originally Published: 2015-07-28
Article Number
Applies To
RSA Product/Service Type: Authentication Agent for Windows
RSA Version/Condition: 7.2.1
Issue
Cause
Resolution
The following information was given as a resolution from a customer and has not yet been tested by RSA.
- Logon to the Microsoft Windows workstation as a local administrator
- Open a command prompt as the local administrator.
- Enter the following commands:
regsvr32 /s “C:\Program Files\Common Files\RSA Shared\RSA Credential Provider\SIDCredentialProvider.dll” timeout /t 3
Should these commands not resolve your issue, please contact RSA Customer Support and open a support case.
Notes
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