Citrix Secure Access Gateway Login Issue
Originally Published: 2022-11-09
Affected Product
Citrix Secure Access Gateway and other VPN solutions
Summary
Some users got a JavaScript error while logging in to Citrix Secure Access Gateway and other VPN solutions. Citrix Secure Access uses Internet Explorer 11 SDK inside its integrated browser pop-ups. In October release, a new JavaScript code was introduced that uses a newer JavaScript syntax style. However, the Internet Explorer 11 (IE11) cannot handle this new JavaScript syntax style as it is no longer maintained.
Details
This issue was resolved in October release. The JavaScript code was updated to be backwards compatible with IE11.
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