Citrix Secure Access Gateway Login Issue
Originally Published: 2022-11-09
Affected Product
Citrix Secure Access Gateway and other VPN solutions
Summary
Some users got a JavaScript error while logging in to Citrix Secure Access Gateway and other VPN solutions. Citrix Secure Access uses Internet Explorer 11 SDK inside its integrated browser pop-ups. In October release, a new JavaScript code was introduced that uses a newer JavaScript syntax style. However, the Internet Explorer 11 (IE11) cannot handle this new JavaScript syntax style as it is no longer maintained.
Details
This issue was resolved in October release. The JavaScript code was updated to be backwards compatible with IE11.
Related Articles
Identity Router Web Application Portal Login Issue 22Number of Views Display sequence incorrect while trying to use custom user object dashboard in RSA Identity Governance & Lifecycle 35Number of Views RSA Governance & Lifecycle Recipes: CR Approvals & Activities Trending 25Number of Views Absolute Secure Access - SAML My Page SSO Configuration - RSA Ready Implementation Guide 5Number of Views RSA Authenticator 4.6 for iOS and Android Release Notes 9Number of Views
Trending Articles
How to Download OTP Token Seed Files from myRSA RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Release Notes for RSA Authentication Manager 8.8
Don't see what you're looking for?