Co-existence of RSA IIS and Apache Agents on the same server
Originally Published: 2023-03-27
Last Modified: 2023-10-06
Article Number
000068146
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent for IIS and Apache
RSA Version/Condition: 8.0.x
Issue
The Apache webpage is not loading when accessing it from the IIS webpage. The error below is shown under C:\Windows\ACECLIENT.log 

File:webidcookies.cpp Line:867 # WebIDValidV44Cookie() local failed - look for domain cookie
Cause
For the RSA IIS and Apache agents to co-exist, the Domain Secret from the IIS agent must be exported and imported into the Apache Agent.
Resolution
IS Configuration:
  1. From the Control Panel, navigate to RSA Web Agent, Choose RSA SecurID
  2. Under Cookies Expiration Settings. Click on Configure to manage Domain Configuration
  3. Click on Manage Domain Secret
  4. Choose the option Export Domain Secret to Other Servers
image.png

Apache Configuration:
  1. Run config.exe under C:\Program Files\RSA Security\RSAWebAgentApache\rsawebagent
  2. Choose the option to Import Domain Secret from another server

 

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