Couldn't get lock for /opt/rsa/am/server/logs/rsaserv.log error when trying to list services on RSA Authentication Manager 8.x
Originally Published: 2018-09-27
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Traceback (most recent call last):
File "/opt/rsa/am/components/ims/unix/rsaservManager.py", line 22, in <module>
execfile(RSA_SCRIPT_HOME + "/rsaServMgrLogging.py")
File "/opt/rsa/am/components/ims/unix/rsaServMgrLogging.py", line 55, in <module>
fileHandler = FileHandler(RSASERV_DIR + '/logs/rsaserv.log', 0, 10) # No file limit, 10 files to save
at java.util.logging.FileHandler.openFiles(FileHandler.java:389)
at java.util.logging.FileHandler.<init>(FileHandler.java:323)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
at org.python.core.PyReflectedConstructor.constructProxy(PyReflectedConstructor.java:163)
java.io.IOException: java.io.IOException: Couldn't get lock for /opt/rsa/am/server/logs/rsaserv.log
Cause
Resolution
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