Connection to Cloud Authentication service via Security Console fails with an error; ""Failed to register to the Cloud Authentication Service. Connection failed to Cloud Authentication Service."
Originally Published: 2019-11-18
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4.0
Platform: Linux
O/S Version: SUSE Linux 12
Patch 6
Issue
"Failed to register to the Cloud Authentication Service. Connection failed to Cloud Authentication Service." Though port 443 is open and connected the SSL connection is failing.
wget --no-check-certificate --bind-address 10.104.29.11 https:// company.auth.securid.com/secure-connector-fe/health.api
--2019-11-12 17:38:07-- https://company.auth.securid.com/secure-connector-fe/healt h.api
Resolving company.auth.securid.com (company.auth.securid.com)... 191.237.yy.xxx
Connecting to company.auth.securid.com (company.auth.securid.com)|191.237.yy.xxx|:443. .. connected.
Unable to establish SSL connection.
Related Articles
Connection fails to Cloud Authentication Service when connecting through a proxy server from RSA Authentication Manager to… Number of Views Error message when attempting to register on the RSA Community (The Salesforce record provisioning for the user failed wit… Number of Views Firefox reports Secure Connection Failed when connecting to the RSA Security Console Number of Views Unable to register an RSA SecurID Access SSO application in the Cloud Administration Console Number of Views How to register a FIDO security key as an MFA authenticator to use when accessing RSA customer or partner applications Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
