Connection to Cloud Authentication service via Security Console fails with an error; ""Failed to register to the Cloud Authentication Service. Connection failed to Cloud Authentication Service."
Originally Published: 2019-11-18
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4.0
Platform: Linux
O/S Version: SUSE Linux 12
Patch 6
Issue
"Failed to register to the Cloud Authentication Service. Connection failed to Cloud Authentication Service." Though port 443 is open and connected the SSL connection is failing.
wget --no-check-certificate --bind-address 10.104.29.11 https:// company.auth.securid.com/secure-connector-fe/health.api
--2019-11-12 17:38:07-- https://company.auth.securid.com/secure-connector-fe/healt h.api
Resolving company.auth.securid.com (company.auth.securid.com)... 191.237.yy.xxx
Connecting to company.auth.securid.com (company.auth.securid.com)|191.237.yy.xxx|:443. .. connected.
Unable to establish SSL connection.
Related Articles
Connection fails to Cloud Authentication Service when connecting through a proxy server from RSA Authentication Manager to… Number of Views Firefox reports Secure Connection Failed when connecting to the RSA Security Console Number of Views Test connection failed. One or more directory connections is incorrect error during testing connection from RSA Authentica… Number of Views Error 'Authentication method failed passcode format error' Number of Views Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
