Creating change request using parameter <scope> via webservice call in RSA Identity Governance & Lifecycle
Originally Published: 2018-06-08
Article Number
Applies To
RSA Product/Service Type: Appliance
RSA Version/Condition: 7.0.1 P05
Issue
Tried to create change request using Advanced REST client
<Changes>
<Notes>Create Vendor Account</Notes>
<Parameters>
<Parameter scope='public'>
<Name>Flued1930</Name>
<Value>0</Value>
</Parameter>
</Parameters>
<AccountChange>
<Operation>Create</Operation>
<User>Flued1930</User>
<Account>Flued1930</Account>
<CN>vcloud Users</CN>
<sAMAccountName>Flued1930</sAMAccountName>
<AccountCollector>Active Directory ADC</AccountCollector>
<BusinessSource>Active Directory</BusinessSource>
</AccountChange>
</Changes>
<html><head><title>Error</title></head><body>Error occurred creating change request. Index: 1, Size: 1
Query String=cmd=createChangeRequest&token=ws31477ed9abd50b02a2:-3ab5a6c3:163ada1f5c5:-547e0.08528981641601152</body></html
Cause
Resolution
<Changes>
<Notes>Create Vendor Account</Notes>
<AccountChange>
<Operation>Create</Operation>
<User>Flued1930</User>
<Account>Flued1930</Account>
<CN>vcloud Users</CN>
<sAMAccountName>Flued1930</sAMAccountName>
<Parameters>
<Parameter scope='job'>
<Name>Flued1930</Name>
<Value>0</Value>
</Parameter>
</Parameters>
<AccountCollector>Active Directory ADC</AccountCollector>
<BusinessSource>Active Directory</BusinessSource>
</AccountChange>
</Changes>
If change request is created successfully it would look like below
<?xml version="1.0" encoding="UTF-8" ?>
<createChangeRequest>
<Request type="fulfillment">
<Id>76</Id>
<Name>AveksaAdmin,-00075</Name>
</Request>
</createChangeRequest>
Related Articles
Foreign configuration(s) found on adapter error on boot of RSA SecurID A250 hardware appliance Number of Views Unification runs into an error called by webservice call in RSA Identity Governance & Lifecycle Number of Views Getting Started Number of Views CreateChangeRequest webservice call with <AccountChange> does not fail on SoD Violations for RSA Via Lifecycle & Governance Number of Views Problem importing certificates onto RSA SID800 Authenticators using RSA Authenticator Utility (RAU) Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
