createChangeRequest Delete Account web serivce call not working in RSA Identity Management and Governance 6.9.1
Originally Published: 2016-06-20
Article Number
Applies To
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 6.9.1
Issue
HTTP Status 412 - The change request could not be created. Account change could not be created. Not all required properties were found.
Example REST XML body payload as defined from 6.9.1 documentation:
<Changes><AccountChange>
<Operation>Delete</Operation>
<User>value</User>
<BusinessSource>value</BusinessSource>
</AccountChange>
</Changes>
The following response was returned from the REST request:
<html><head>
<meta content="HTML Tidy for Java (vers. 26 Sep 2004), see www.w3.org" name="generator"/>
<title>Aveksa - Error report</title>
<style type="text/css"><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style>
</head>
<body>
<h1><![CDATA[HTTP Status 412 - The change request could not be created. Account change could not be created. Not all required properties were found. <?xml version="1.0" encoding="UTF-8"?><AccountChange> <Operation>Delete</Operation> <User>value</User> <BusinessSource>value</BusinessSource> </AccountChange> Query String=cmd=createChangeRequest&token=ws3130ece75f8ff2916e%3A70be9ec5%3A15560514e98%3A11ff0.06277828710796296]]></h1>
<hr noshade="noshade" size="1"/>
<p>
<b>type</b>
Status report
</p>
<p>
<b>message</b>
<u><![CDATA[The change request could not be created. Account change could not be created. Not all required properties were found. <?xml version="1.0" encoding="UTF-8"?><AccountChange> <Operation>Delete</Operation> <User>value</User> <BusinessSource>value</BusinessSource> </AccountChange> Query String=cmd=createChangeRequest&token=ws3130ece75f8ff2916e%3A70be9ec5%3A15560514e98%3A11ff0.06277828710796296]]></u>
</p>
<p>
<b>description</b>
<u><![CDATA[A specified precondition has failed for this request (The change request could not be created. Account change could not be created. Not all required properties were found. <?xml version="1.0" encoding="UTF-8"?><AccountChange> <Operation>Delete</Operation> <User>value</User> <BusinessSource>value</BusinessSource> </AccountChange> Query String=cmd=createChangeRequest&token=ws3130ece75f8ff2916e%3A70be9ec5%3A15560514e98%3A11ff0.06277828710796296).]]></u>
</p>
<hr noshade="noshade" size="1"/>
<h3>Aveksa</h3>
</body>
</html>
Cause
Resolution
The createChangeRequest Delete Account REST web service payload should have the following elements:
<Changes>
<AccountChange>
<Operation>Delete</Operation>
<User>value</User>
<BusinessSource>value</BusinessSource>
<Account>value</Account>
<AccountCollector>value</AccountCollector>
</AccountChange>
/Changes>
Related Articles
CreateChangeRequest webservice call with <AccountChange> does not fail on SoD Violations for RSA Via Lifecycle & Governance Number of Views How to call a stored procedure from the Generic Database AFX Connector in RSA Identity Governance & Lifecycle Number of Views Unification runs into an error called by webservice call in RSA Identity Governance & Lifecycle Number of Views Creating change request using parameter <scope> via webservice call in RSA Identity Governance & Lifecycle Number of Views Revert Changes calling out of the box Manual Activities workflow instead of the processing workflow used to fulfill the ch… Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide RSA SecurID Software Token 4.2.1 for Mac OS X Administrator's Guide
Don't see what you're looking for?
