Customer Portal - Create case An unhandled fault has occurred in this flow
Article Number
Applies To
community.rsa.com > Support > Create Support Case
Issue
During case creation the following error is seen.
Customer Portal - Create Case
An unhandled fault has occurred in this flow
An unhandled fault has occurred while processing the flow. Please contact your
system administrator for more information.
Cause
Under investigation
Resolution
Please call customer support and reference the error above to have a case manually created to resolve the error.
1-800-995-5095
Outside the US see RSA Customer Support Phone Numbers
or use the email form template here:
For non-critical RSA Community issues, a web form is available to engage the RSA Support team, which is documented in the steps below.
- Navigate to https://rsasecurity.my.salesforce-sites.com/contactrsa/ in your browser.
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