Distribution of Software token with a binding DeviceSerialNumber may not be Case Sensitive
Originally Published: 2016-11-22
Article Number
Applies To
RSA Product/Service Type: RSA Authentication Manager
RSA Version/Condition: 8.1, 8.2
Issue
Tasks
1. Create a Software Token Profile for iPhone 2.x with name IPhone Case Sensitive
2. Distribute the token to the user and assign the token profile IPhone Case Sensitive which is created at step 1
3. Generate the stdid file or the CTF link and send it to the users iPhone via email
4. Click the file to Import the token on iPhone
5. Once the token Import is successful, authenticate with the passcode generated by token which was imported.
6. Monitor the Authentication activity monitor for the activity logs
Software token profile created with DeviceSerialNumber which is NOT Case sensitive
1. Create a Software Token Profile for iPhone 2.x with name IPhone Without Case Sensitive
2. Distribute the token to the user and assign the token profile IPhone Without Case Sensitive which is created at step 1
3. Generate the stdid file or the CTF link and send it to the users Iphone via email
4. Click the file to Import the token on iPhone
5. Once the token Import is successful, authenticate with the passcode generated by token which was imported.
6. Monitor the Authentication activity monitor for the activity logs
Resolution
1. Create a Software Token Profile for iPhone 2.x with name IPhone Case Sensitive
2. Distribute the token to the user and assign the token profile IPhone Case Sensitive which is created at step 1
3.Generate the stdid file or the CTF link and send it to the users iPhone via email
4. Click the file to Import the token on iPhone
5. Once the token Import is successful, authenticate with the passcode generated by token which was imported.
6. Monitor the Authentication activity monitor for the activity logs
Software token profile created with DeviceSerialNumber which is NOT Case sensitive
1. Create a Software Token Profile for iPhone 2.x with name IPhone Without Case Sensitive
2. Distribute the token to the user and assign the token profile IPhone Without Case Sensitive which is created at step 1
3. Generate the stdid file or the CTF link and send it to the users Iphone via email
4. Click the file to Import the token on iPhone
5. Once the token Import is successful, authenticate with the passcode generated by token which was imported.
6. Monitor the Authentication activity monitor for the activity logs
Authentication Succeeded with both Case Sensitive DeviceSerialNumber and Without Case Sensitive DeviceSerialNumber
