To determine which version of RSA Prime components for a support incident or just to determine the age of a deployment, refer to the timestamp in the logs of AMIS, SSP and HDAP. The build timestamp is the most important value.

For AMIS, search the am8.log for "am8x", navigate to the AMIS logs directory (i.e. /opt/rsa/amis/logs or for PrimeKit: /opt/rsa/primekit/logs/amis for Windows typically c:\rsa\amis\logs or c:\rsa\primekit\logs\amis)Linux:grep -i am8x am8.logWindows: open am8.log in a text editor and search for am8x\ Example:
Plain Text2018-12-18T12:50:50,631-0500,com.rsa.ucm.am8,27,INFO ,AM8X TDS service [1.0.5 20181210.114222.1 (10-12-2018 16:40)]
For SSP, search the ssp_daily.log for "amprime", navigate to the SSP logs directory (i.e. /opt/rsa/ssp/logs or for PrimeKit: /opt/rsa/primekit/logs/ssp for Windows typically c:\rsa\ssp\logs or c:\rsa\primekit\logs\ssp)Linux:grep -i amprime ssp_daily.logWindows: open ssp_daily.log in a text editor and search for amprime\ Example:
Plain TextAMPrime Self Service Portal (SSP) [1.0.1 20181212.180603.1 (12-12-2018 23:02)]
For HDAP, search the hdap.log for "amprime", navigate to the HDAP logs directory (i.e. /opt/rsa/hdap/logs or for PrimeKit: /opt/rsa/primekit/logs/hdap for Windows typically c:\rsa\hdap\logs or c:\rsa\primekit\logs\hdap)Linux:grep -i amprime hdap.logWindows: open hdap.log in a text editor and search for amprime\ Example:
Plain TextAMPrime Help Desk Admin Portal (HDAP) [1.0.1 20181212.180603.1 (12-12-2018 23:02)]