RSA Identify Governance and Lifecycle Password Challenge Questions "Challenge Responses" are case sensitive
Originally Published: 2017-10-30
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2
Issue
Cause
Resolution
RSA Identify Governance and Lifecycle 7.0.0 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.1 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.2 P04
RSA Identify Governance and Lifecycle 7.1.0 GA version (not yet released.)
In these fix versions, if you attempt to enter the same challenge question in a different case the following warning is displayed"
"The same response cannot be used for more than one questions"
Workaround
Related Articles
The letter case of column alias names in RSA Identity Governance and Lifecycle tabular reports is not retained 27Number of Views Distribution of Software token with a binding DeviceSerialNumber may not be Case Sensitive 43Number of Views "Failed email delivery response from RSA" message in case notes 7Number of Views RSA Identity Governance and Lifecycle Account Data Collectors treat data as case sensitive regardless of the setting of th… 39Number of Views Customer Portal - Create case An unhandled fault has occurred in this flow 26Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?