RSA Identify Governance and Lifecycle Password Challenge Questions "Challenge Responses" are case sensitive
Originally Published: 2017-10-30
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2
Issue
Cause
Resolution
RSA Identify Governance and Lifecycle 7.0.0 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.1 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.2 P04
RSA Identify Governance and Lifecycle 7.1.0 GA version (not yet released.)
In these fix versions, if you attempt to enter the same challenge question in a different case the following warning is displayed"
"The same response cannot be used for more than one questions"
Workaround
Related Articles
"Failed email delivery response from RSA" message in case notes 7Number of Views Distribution of Software token with a binding DeviceSerialNumber may not be Case Sensitive 43Number of Views The letter case of column alias names in RSA Identity Governance and Lifecycle tabular reports is not retained 27Number of Views Navigating the Case Portal in the RSA Community (Video) 38Number of Views RSA Identity Governance and Lifecycle Account Data Collectors treat data as case sensitive regardless of the setting of th… 39Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?