RSA Identify Governance and Lifecycle Password Challenge Questions "Challenge Responses" are case sensitive
Originally Published: 2017-10-30
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2
Issue
Cause
Resolution
RSA Identify Governance and Lifecycle 7.0.0 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.1 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.2 P04
RSA Identify Governance and Lifecycle 7.1.0 GA version (not yet released.)
In these fix versions, if you attempt to enter the same challenge question in a different case the following warning is displayed"
"The same response cannot be used for more than one questions"
Workaround
Related Articles
Distribution of Software token with a binding DeviceSerialNumber may not be Case Sensitive 43Number of Views The letter case of column alias names in RSA Identity Governance and Lifecycle tabular reports is not retained 27Number of Views "Failed email delivery response from RSA" message in case notes 9Number of Views RSA Identity Governance and Lifecycle Account Data Collectors treat data as case sensitive regardless of the setting of th… 39Number of Views Customer Portal - Create case An unhandled fault has occurred in this flow 27Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA Authentication Manager 8.9 Release Notes (January 2026) Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide
Don't see what you're looking for?