Certified: May 20, 2024
  

Solution Summary

This guide describes DocuSign integration with RSA (or ID Plus) using SAML 2.0. Use this information to determine which use case and integration type your deployment will employ.
  

Use Case

DocuSign can be integrated with RSA using SSO and Relying Party. When integrated, users must authenticate with RSA to sign in to DocuSign.
  

Integration Types 

SSO integrations use SAML 2.0 or HFED technologies to direct users’ web browsers to Cloud Authentication Service for authentication. SSO provides Single Sign-On using the IDR My Applications/My Page portal. My Page SSO provides Single-Sign-On (SSO) to DocuSign users leveraging the RSA self-service portal, My Page. Both SP-initiated SSO and IdP-initiated SSO are supported. Modern Cloud-hosted SSO with My Page replaces the existing SAML SSO support with the IDR. Existing SSO integrations using IDR My Applications continue to be supported and are listed in this document as applicable.

Note: RSA will continue to maintain existing SAML SSO integrations using IDR My Applications. At a to-be-determined future date, RSA will announce the end-of-life (EOL) date for the SAML SSO support with the IDR. For more information, see Available Now: My Page SSO Enhancements.
Modern Cloud-hosted SSO with My Page replaces the existing SAML SSO support with the IDR. 

Relying Party integration allows DocuSign users’ web browsers to be automatically redirected to RSA Cloud Authentication Service for authentication. With Relying Party integration, Cloud Authentication Service can manage either additional authentication only or both primary authentication (for example, user ID and password) and additional authentication depending on the service provider's capability.
  

Supported Features 

This section shows all the supported features by integration type and by RSA components. Use this information to determine which integration type and RSA component your deployment will use. The next section in this guide contains the instruction steps for how to integrate RSA with DocuSign using each integration type. 
  

DocuSign Integration with RSA Cloud Authentication Service

Authentication Methods	RSA MFA API (REST)	RADIUS	Relying Party	SSO
Approve	-	-
LDAP Password	-	-
SecurID OTP	-	-
Authenticate OTP	-	-
Device Biometrics	-	-
SMS OTP	-	-
Voice OTP	-	-
FIDO Security Key	-	-
QR Code	-	-
Emergency Access Code	-	-

 

DocuSign Integration with RSA Authentication Manager

Authentication Methods	RSA MFA API (REST)	RADIUS	Authentication Agent
RSA SecurID	-	-	-
On Demand Authentication	-	-	-
Risk-Based Authentication	-	-	-

 

	Supported
-	Not supported
n/t	Not yet tested or documented, but may be possible
n/a	Not applicable

  

Configuration Summary

This section contains instruction steps that show how to integrate DocuSign with RSA using all of the integration types.
This document is not intended to suggest optimum installations or configurations. It is assumed that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products to install the required components.
All RSA and DocuSign components must be installed and working prior to the integration.
This section of the guide includes links to the appropriate sections for configuring both sides for each use case.
 

Integration Configuration

RSA Cloud Authentication Service

• DocuSign - SAML My Page SSO Configuration RSA Ready Implementation Guide
• DocuSign - SAML IDR SSO Configuration RSA Ready Implementation Guide
• DocuSign - SAML Relying Party Configuration RSA Ready Implementation Guide

 

RSA Terminology Changes

The following table describes the differences in the terminologies used in the different versions of RSA products and components. 

Previous Version	New Version	Examples/Comments
Company ID	Organization ID
Account	Credential
Token	OTP Credential	SecurID OTP Credential
Tokencode	OTP/Access Code	SecurID OTP, SMS OTP, Voice OTP Emergency Access Code, Disable Access Code
Hardware Token	Hardware Authenticator
Device Serial Number	Binding ID
Device	Credential/Authenticator
Device Registration Code	Registration Code
Authenticate App	Authenticator App

 

Certification Details

RSA Cloud Authentication Service
DocuSign 
  

Known Issues

No known issues