Email triggered for 'Please reset your current password' after a password reset
Originally Published: 2019-01-03
Article Number
Applies To
Issue
Under Email -> Log tab:
Event Type: PasswordResetEvent
Subject: “Please reset your current password”
Email body triggered to user:
Hello <User>,
Your password on ACTIVE DIRECTORY has been reset by someone else.
Please change your password as soon as possible to avoid compromise of your account.
These reminders will be sent to you periodically until you change your password.
Thank you.
Cause
Password reset email event should be PasswordAvailableExtEvent instead of PasswordResetEvent.
Resolution
Related Articles
Failing to access Identity Router IDR Web resource after IDR v2.17 update Number of Views Remote AFX Server does not start, there is a SocketException in esb.AFX_INIT.log, and OpenSSL cannot complete an SSL Hands… Number of Views PAM Agent is failing to connect to RSA Servers (Curl error code: 35) Number of Views Resetting Password for LDAP Directory Server User in the Cloud Console Fails With Error “Unable to reset password! Please … Number of Views Authentication Manager 8.8 update breaks TLS connections; TLS Handshake error no cipher suites in common Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA Authentication Manager 8.9 Release Notes (January 2026) Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide
Don't see what you're looking for?
